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Do you give clear directions to your employees?  Most managers believe that they communicate in such a way that everyone understands what they are trying to say.  But, this is often not the case.  People hear things differently.  Words take on a different context and the workplace performance of the team suffers.  People feel confused, don’t know which way to go and are frustrated that the leader doesn’t understand this.  Listen to the podcast as Steve shares how he overcame his own lack of clear communication.
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